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Water heaters in Richardson, Texas

Water hardness, permits, utilities and rebates for Richardson, TX, each linked to the city or utility source.

Updated Researched by Strive LeadGenDallas County

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Ohio, Illinois and Texas. For a leak or a gas smell, do not wait for us: shut off the water or leave the house and call your gas utility or 911.

Short answer

Richardson gets its water from City of Richardson Public Services, Water (treated water purchased from North Texas Municipal Water District), measured at 96.0-200 ppm (NTMWD supply). Replacing a water heater needs a permit.

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Before you hire in Richardson

From city, county and utility sources, checked Oct 14, 2026

  • Water utilityCity of Richardson Public Services, Water (treated water purchased from North Texas Municipal Water District)Source
  • Water hardness96.0-200 ppm (NTMWD supply)Source
  • Water heater permitRequired. Who may pull it: Licensed contractor with current Richardson contractor registration (trade license copy required); miscellaneous plumbing repair/replacement permits obtainable onlineSource
  • Gas utilityAtmos Energy (Mid-Tex Division)Source
  • Electric utilityOncor Electric Delivery (wires/TDU; customers choose a retail electric provider)Source
  • Utility rebatesOncor ENERGY STAR heat pump water heater: $500 off coupon. Rules: Oncor residential customers; reserve coupon through Oncor Marketplace (CLEAResult) and redeem online or in-store at participating retailers (Home Depot, Lowes); limit per householdSource
  • Utility rebatesAtmos Energy (Mid-Tex Division) natural gas storage tank water heater: $100 (0.68 UEF+); $150 (0.86 UEF+, ENERGY STAR); $200 (0.90 UEF+, ENERGY STAR). Rules: Current Atmos Energy Mid-Tex residential customer; apply within 12 months of purchase/installation; Atmos Energy (Mid-Tex Division) natural gas tankless water heater: $200 (0.87 UEF+); $300 (0.95 UEF+, ENERGY STAR). Rules: SameSource

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Other Texas cities

Water Heater Facts is an information and referral service run by Strive LeadGen LLC. Contractors may pay us when we connect a homeowner with one. Local facts come from city, county and utility sources linked above; rules change, so confirm with the city before you start.

Free quote · Ohio, Illinois, Texas

Get a water heater quote from one licensed plumber

What do you need?
  • We name the plumber before sharing anything
  • Your details go to one company, never a list
  • Free, no obligation. Stop texts anytime

Ohio, Illinois and Texas. For a leak or a gas smell, do not wait for us: shut off the water or leave the house and call your gas utility or 911.